Privacy Policy
This policy explains how information submitted through the Focus Clinical & Diagnostics Center website is handled.
Information we collect
When you use our appointment or contact forms, we collect the details you choose to provide — such as your name, phone number, email address, preferred service, branch and date, and the content of your message. We only ask for what is needed to respond to your enquiry.
How we use your information
- To respond to enquiries and to confirm appointment requests.
- To provide and improve the services described on this website.
- To send service updates where you have opted in to receive them.
Analytics
This website may use Google Analytics 4 to understand how visitors use the site (for example, page views and interactions with our booking buttons). Analytics is only active when a valid measurement ID has been configured, and IP addresses are anonymised where supported.
Data sharing
We do not sell your personal information. Information may be shared with trusted service providers who help us operate this website and process enquiries, and only to the extent necessary to do so.
Data retention & security
We keep enquiry information only for as long as needed to fulfil its purpose and apply reasonable technical and organisational measures to protect it.
Your rights
You may request access to, correction of, or deletion of the personal information you have submitted through this website. To make a request, contact us using the details below.
Contact
Focus Clinical and Diagnostics Centre Ltd
Phone: 0717 652 857 · Email: info@focusdiagnostics.co.ke